6 Tips to Speed Up Check Outs at the
- By Bob Twain
Point of Sale
Here are 6 tips that will help you speed up check outs and
keep your customers happy!
Tip #1 - Use "Good" Bar Code Scanners
Bar code scanners allow you to check items MUCH faster and
more accurately at the point of sale than if you type the
SKU number on a keyboard.
In addition, bar code scanners can reduce pricing and
inventory errors. The typical error rate for human data
entry is 1 error per 300 characters. Barcode scanners can be
as good as 1 error in 36 trillion characters.
If you want to scan items REALLY fast, then you might want
to consider an "omni-directional" scanner. These scanners
allow you to check items very fast because it doesn't matter
how the bar code is positioned. The rest of the scanners
require the bar code be turned in a specific direction
because they only emit a single line. Just think about your
last visit to the grocery store. Can you imagine how slow it
would be if the cashier has to make sure every bar code was
turned a specific direction?
Tip #2 - Use New Technology to Speed Up Your Credit Card
With credit card processing that's integrated with your
point of sale software and a broadband Internet connection,
you can process credit cards in as little as two seconds!
If you're credit card authorization process is slow, you
might want to consider an upgrade.
Tip #3 - Consider Touch Screens
Touch screens allow the mouse cursor to be controlled by
touching the screen with your finger instead. Touch is one
of the simplest, most instinctive human actions - making it
very simple and fast for the user to interact with the
computer. In some instances touch screens allow you to
completely eliminate the mouse and keyboard - which saves
space and simplifies training. That's why touch screens are
extremely popular in restaurants and bars.
Tip #4 - Consider a Mouseless POS and Set up Hot Keys
Using the mouse will invariably make your point of sale
slower. It's much faster to use the keyboard or a touch
screen monitor to complete transactions and ring sales.
That's why I suggest considering a POS system that utilizes
hot keys. This means you can use the keyboard rather than
the mouse to do most things. This will speed up the time
your register operator takes to complete transactions.
Tip #5 - Use "Easy to Load" Receipt Printers
I recommend purchasing a receipt printer that allows you to
quickly and easily change paper rolls. Nothing is more
frustrating than struggling to replace a paper roll while
your customers are waiting. Most of the new thermal printers
are pretty easy to use but you should double check before
I also recommend a name brand, reliable printer with a good
warranty. Your printer will get abused all day long and you
want it to last a few years.
Tip #6 - Choose Reliable Hardware and Software
If your scanner, printer, software or any part of your
computer system breaks down, then your customers and
employees will get VERY frustrated because they have to
wait. Yet... it's amazing how many retailers choose the
cheapest keyboards, printers, scanners, computers and
software that they can find.
Needless to say, I highly recommend quality hardware and
software at the point of sale.
But how do you know you're getting quality hardware and
software? That's where The POS Software Buyers Guide can
If you want help finding reliable point of sale hardware and
software (that doesn't break the bank), then check out The
POS Software Buyers Guide -- It includes everything you need
to quickly find the "perfect" POS system for your business.
To learn more about the buyers guide, go to:
OR... If you don't have time or want to do the evaluation
work yourself (or you need some expert assistance) then drop
me an email and I can send you information about our unique
software selection and consulting services:
To your success.
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